Bunch of Things Return & Refund Policy

We want you to feel confident shopping with Bunch of Things. If you have a problem with your order or would like to request a return, contact us at shopbunchofthings@gmail.com

Returns

You may request a return within 30 days of receiving your order.

For change-of-mind returns, items must be unused, in their original condition, and include their original packaging and any accessories. You’ll also need your order number or proof of purchase.

These condition requirements do not apply to products that arrive damaged, defective, or incorrect.

How to request a return

Email shopbunchofthings@gmail.com with:

• Your order number

• The item you would like to return

• The reason for your return

• Photos or a short video, if the item is damaged, defective, or incorrect

Contact us before sending anything back. We will provide return instructions and the correct return address. Products may ship from different fulfillment locations, so the address on your package may not be the correct return address.

Return shipping

For change-of-mind returns, customers are responsible for return shipping costs. Any original shipping charges are nonrefundable.

If we confirm that an item arrived damaged, defective, or incorrect, we will cover any required return shipping or offer a resolution that does not require a return.

We do not charge a restocking fee.

Damaged, defective, or incorrect items

Please inspect your order when it arrives and contact us as soon as possible if something is wrong. Keep the product and packaging while we review your request.

Depending on the issue and product availability, we will arrange an appropriate replacement or refund. Any rights you have under applicable law remain unaffected.

Refunds

After we receive and inspect an authorized return—or approve a refund without a return—we will email you with the outcome.

Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund.

If more than 15 business days have passed since your refund was approved, contact shopbunchofthings@gmail.com.

Exchanges

We do not offer direct exchanges. To request a different item or variant, contact us about returning the original item and placing a new order.

Cancellations and address changes

Contact us immediately if you need to cancel an order or correct your shipping address. We cannot guarantee changes once processing has begun.

If an order has already shipped, any eligible return will follow this policy.

Delayed or missing orders

If your order has not arrived within the delivery estimate provided, contact shopbunchofthings@gmail.com with your order number so we can investigate.

If tracking shows delivery but you cannot locate the package, check with household members and your carrier, then contact us for assistance.

Contact

For return, refund, or order questions, email:

shopbunchofthings@gmail.com

This policy does not limit any consumer rights or remedies required by applicable law.